Hardware items: if you are not satisfied with your purchase, you must submit an RMA (Return Material Authorization) within 48 hours of receiving your product. To request a RMA, contact your sales rep, or email us using our contact form. In the email, reference your sales order #, the reason of return, and the address you want the RMA shipped to so you can return your product. The product must then be returned to us within 48 hours of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. If the item is returned in new condition in the original box, we will exchange it or offer you a refund based on your original method of payment.
Graphics: Unfortunately we are unable to offer returns or refunds for graphic items because of their custom nature.