We’re very sorry that something is damaged; let’s get this fixed for you right away! Please contact your sales representative within 48 hours of receiving your product or call us, email us, or send us a message using our online contact form and we’ll get this resolved for you as soon as possible. We strive for you to have the best trade show experience and want your show to be a success!

If emailing us directly, be sure to include the following:

  1.  A description of what’s damaged or broken with your display product.
  2. A photo of where the product is damaged.
  3.  Your sales order number.
  4.  Where should we ship the replacement item – Should we ship to the same shipping address or to a different one?